Privacy Policy

Privacy Policy

Introduction

Welcome to https://buy-sunflower-hearts-uk.feedersandmore.co.uk (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://buy-sunflower-hearts-uk.feedersandmore.co.uk.
  2. Mobile applications and software provided by us.
  3. Online services offered through our platform.
  4. Products purchased or accessed through our online store.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You create an account and use our applications and services as an authorized user.
  2. You visit our website and interact with its features.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide improved services:

  1. Account Information: When you create an account with us, we may require details such as your name, email address, and password.
  2. Payment Information: For purchasing our products, we collect payment details including cardholder information, billing address, and transaction history.
  3. Financial Information: This includes banking details, credit card numbers (partially or fully masked), and other financial records related to transactions made on our platform.
  4. Purchase Information: Data about the products you buy, such as product codes, quantities, purchase dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our services, which helps us provide relevant local content.
  7. Feedback: Reviews, ratings, and comments you share with us to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your consent) to personalize your experience.
  9. Product Information: Details about the products that interest or purchase, including preferences and customization choices.

We obtain this data through direct user input, automated systems, and third-party partnerships, always in compliance with applicable privacy laws.

Cookies

We use cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring security and allowing navigation.
  2. Preference Cookies: Customizing your user preferences, such as language settings and display options.
  3. Analytics Cookies: Collecting aggregated data about your usage patterns to improve our services.

Users can manage their cookie choices through our Cookie Manager, which allows you to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize your data.

Security Measures

To protect your personal data, we implement robust security measures:

  1. Data Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Limiting access to personal data only to authorized personnel and partners who need it to perform specific tasks on our behalf.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from such individuals.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct any inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in specific circumstances.
  4. Restriction: Limit our processing of your personal data under certain conditions.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer using the information provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]

Mail: Privacy Policy Inquiries, Feeders and More Ltd., [Address], UK